Children's Records Notice

Two laws protect the information we hold about your child. The Children's Online Privacy Protection Act (COPPA) covers children under 13. Where our program is connected to a school or receives applicable public education funding, education records are also handled under the principles of the Family Educational Rights and Privacy Act (FERPA). This notice explains the FERPA-style protections we apply to your child's records.

An education record is information we keep that is directly tied to your child, such as:

• Enrollment and attendance
• Daily reports, learning notes, and progress
• Health and dietary information kept for care
• Incident and safety records
• Photos and media kept in your child's file

Access is limited to the people who need it to care for your child. A teacher sees the children in their own room. Owners and directors see records for their center. A parent or guardian sees their own child, and no one else's. Our system enforces this at the data layer, not just by hiding a button, so one family can never open another family's record. We confirmed this with a direct test.

You have the right to:

• Inspect and review your child's records
• Ask us to correct information you believe is wrong
• Know who has access to your child's records
• Consent before we share records outside the people who care for your child, except where the law requires disclosure (for example, to state licensing or child-safety authorities)
• Request deletion of your data through our Delete My Data page

Administrative actions on records are logged with who did it and when, so access can be reviewed. Safety and incident records are kept as an append-only history, meaning past entries are preserved rather than overwritten. This is how we can answer, honestly, who saw or changed a record.